Last updated: October 2026.
This policy explains how Velocity Training Hub (“we”, “us”) handles personal information collected through velocitytraininghub.com. We provide bilingual Arabic and English training for hotel teams in Egypt and the Gulf.
What we collect
- Details you send through our forms: name, work email, hotel or company, role, country and your message.
- Contact details you share when you write to us by email or WhatsApp.
- Booking details when you schedule a consultation call.
- Basic technical data such as IP address, browser type and pages visited, collected through cookies and server logs.
How we use it
- To reply to your enquiry and arrange a consultation call.
- To send the resource you asked for and follow up once.
- To run, secure and improve this website.
- To meet our legal and accounting obligations.
Who we share it with
We do not sell personal data. We share it only with service providers that help us run the site and our business, such as website hosting, email delivery, scheduling and messaging tools, and only as far as needed for them to do that work.
Third-party tools
If you use the embedded booking calendar or contact us on WhatsApp, those services process your data under their own privacy policies.
Cookies
This site uses a small number of cookies, for example to remember your language choice and to keep the site secure. If we add analytics or marketing tools, we will update this policy and ask for your consent where the law requires it.
How long we keep it
We keep enquiry details for as long as needed to respond to you and to keep reasonable business records, and then delete or anonymise them.
Your rights
Subject to applicable data protection law, including Egypt Personal Data Protection Law No. 151 of 2020, you may ask to access, correct or delete your personal data, to object to its use, or to withdraw consent you have given. Write to us at info@velocitytraininghub.com.
Security
We use reasonable technical and organisational measures to protect your information. No online service is completely secure, so we cannot guarantee absolute security.
Children
This website is intended for hospitality professionals and is not directed at children.
Changes to this policy
We may update this policy from time to time. The date at the top shows the latest version.
Contact
Questions about this policy: info@velocitytraininghub.com.